FREQUENT ASKED QUESTIONS

ONLINE STORE

What locations do you ship to?

Click here to see the locations which we currently ship to. We hope to add more locations very soon, so feel free to sign up to our newsletter to be the first to hear about future expansion.

How will my order be delivered, and how long does it take?

We offer Priority delivery (1-3 business days) or Standard delivery (1-7 business days).

How do I track the status of my order?

Once your order has been shipped, we will send a shipping confirmation email to let you know. This will include a tracking link for your parcel, so you can follow its progress from us to you.

Can I make any changes to my order now it has been placed?

Once your order has been placed, it is not possible to amend or add any items in the order or change the recipient details or delivery address. However, it may be possible to cancel the order, if you contact here within 45 minutes of making the purchase.

What payment options do you offer?

You can choose to pay using MasterCard, VISA, VISA Electron, American Express, Discover and PayPal. To find out more about our payment options, please click here.

What kind of products do you sell?

We sell products from independent labels around the world. A multi-selection of unisex clothing, accessories, designed objects and lifestyle products that are timeless and unique.

Can I sell my products or collaborate with you?

Supporting small and unique projects is what we most seek. Considering our concept, please feel free to share your label and ideas to our contact form for a possible future collaboration. Note that we can take a few days to reply.

How do I know what size to order?

All of our products have sizing descriptions, except for specific accessories that are not applicable. You can find detailed measurements on the product’s “description” and product’s “additional information”. If the measurement titles are not clear, please click here for clothing & here for shoes size guides. Do not hesitate to contact here for more information about the products.

How do I make a return?

If something goes wrong, you can return your parcel to us free of charge. Once your return has been received and processed, you’ll be sent a confirmation email to let you know. Check our returns and exchanges policies here.

How long does my return and refund take?

Returns and refunds can take from 5 to 15 days after shipping back the item(s). Check our returns and refunds policy here.

PODCASTS

What is your Podcast page all about?

We believe that any kind of art, whatever form it manifests, are directly related to a forward-thinking lifestyle. Music and Talks are an optional yet essential feeling throughout everyone’s lives. Visit and listen to our latest podcast and to our previous guests here.

How frequently will you have new guests?

Undetermined. We will be announcing unexpectedly. To keep track, sign up to our newsletter.

SERVICES

What Services do you offer?

In the meantime, we can assist your projects in these different specialized areas: Photography, Web & Graphic Design, Sound Design and Marketing & Communication. We hope to add more very soon, so feel free to sign up to our newsletter to hear about our new consulting partners and artists.

How can I ask for a Quote?

In every consultant/artist page you will find a contact form to make your inquiry. Please provide specific details of your business needs.
We will need 72 hours to assess and to get back to you with the proper estimates.